Shipping policy

Processing

Once you place your order, please allow 1-3 business days for your order to process for shipment. As soon as your order ships, you will receive a tracking link that contains your order’s up-to-date location status.

In rare occasions or during exceptionally busy times, we do experience stockouts, which can cause longer delays in order processing times. Additionally, during promotions and the holiday season, shipments may be slightly delayed due to higher than normal order volumes. We apologize for the inconvenience. Once shipped, please allow 2-7 business days for your order to be delivered.

We currently ship everywhere in the United States.

I can't find my package...
Don't fret just yet!  Shipping carriers will sometimes mark an item as delivered but it may take a little extra time for them to get it to you, and it is usually when they're in your area. 

If you’ve received a notice of delivery but you can’t seem to find your package, it’s very likely that it will show up within 24 hours of the delivery notice. If it’s been over 24 hours since your package was marked as delivered, contact us at hello@saltytub.com - we’ll try to help!
Wrong addresses

Please make certain that your shipping address provided is correct when ordering products. Packages sent to wrong address and returned may be subject to additional shipping fees. Packages marked as “Delivered” by USPS or UPS and claimed not to be received are not the responsibility of Salty Tub Co, LLC, and must be addressed with the carrier.  You can also contact our customer service, hello@saltytub.com, and we will do our best to help you locate your package!

* Free Shipping.  Orders with a net value greater than $99 USD and/or subscription orders of any amount are eligible for free shipping.  Free shipping promotions are only available for orders shipped in the lower 48.  If shipping to Alaska, Hawaii, or out of the country, rates are determined by the carrier selected at checkout.

* * All products, information and services used by or read by our customers/users agrees to indemnify, defend and hold harmless Salty Tub Co LLC from any kind of liability, loss, claim and expense which include attorney fees related to your violation of this agreement. This disclaimer must be read before purchasing any of our products. *

Search

Search